Who is Not a Consumer?

While the Consumer Protection Act, 1986, provides broad protection to consumers, there are specific instances where individuals may not be considered consumers:

• Free Goods or Services: Individuals who receive goods or services free of charge are not considered consumers.
• Commercial Purchases: If a person purchases goods or services for commercial purposes, they are not considered consumers under the Act.
• Contract of Service: Individuals who avail of services under a contract of personal service, such as domestic help or personal care services, are not covered.

Defining Goods, Defects, and Services

• Goods: Any movable property, other than money and actionable claims, falls under the definition of goods. This includes tangible items like electronic gadgets, clothing, and food products.
• Defects: A defect refers to any fault, imperfection, or shortcoming in the quality, quantity, potency, purity, or standard of a product. It can also refer to a deviation from the claims made by the seller or manufacturer.
• Services: Services encompass a wide range of activities, including banking, insurance, transportation, healthcare, education, and hospitality.

Need Legal Assistance?

If you’re facing a consumer issue and require legal advice, consider reaching out to Legal Light Consulting. Their team of experienced lawyers specializes in consumer protection law and can help you:

• Understand your rights and remedies
• Draft legal notices and file complaints
• Represent you in consumer courts
• Seek appropriate compensation or other relief

Contact Legal Light Consulting today to protect your consumer rights