NCDRC Website: A Wealth of Information for Consumers

The National Consumer Disputes Redressal Commission (NCDRC) recognizes the importance of public access to information. Through its website (https://ncdrc.nic.in/), the NCDRC empowers citizens to learn about their consumer rights and navigate the consumer dispute resolution process.

Information Available on the NCDRC Website:

• Legal Framework:
  • Establishment of the Central Consumer Protection Authority (CCPA)
  • Full text of the Consumer Protection Act, 2019
  • Consumer Protection Rules, 2020 and Regulations, 2020
• Consumer Dispute Resolution:
  • Procedures for filing complaints with the National Commission
• Case Information:
  • Statistics on case filing, disposal, and pendency  
  • Calendar of upcoming hearings
• Public Awareness:
  • Notices issued by the Commission
  • Links to relevant websites: Department of Consumer Affairs, Supreme Court, High Courts  
  • Addresses of State and District Consumer Commissions
  • Important orders passed by the NCDRC

While there’s no public library or reading room due to space constraints, the website offers a comprehensive resource bank for consumers.  

Additional Resources for Consumers:

• eDaakhil Portal: This online portal allows for filing consumer complaints electronically.  
• State Consumer Commissions: Each state has its own Consumer Commission, potentially with its own resources and information channels.  
• Consumer Rights Organizations: These organizations advocate for consumer rights and provide guidance on resolving disputes.  

By effectively utilizing the NCDRC website and other available resources, consumers can gain valuable knowledge and access the tools necessary to protect their rights and seek redressal when faced with consumer issues

If you’re facing any consumer issue, don’t hesitate to reach out to Legal Light Consulting. Our team of experts can guide you through the process and help you file your case effectively. Contact us today for professional assistance!