Essential Information for Filing a Consumer Complaint In India

When filing a consumer complaint, it’s crucial to provide accurate and detailed information to ensure a smooth and effective process. Here are the key particulars you should include in your complaint:

Essential Information:

• Your Information:
  • Full name and address
  • Contact details (phone number, email address)
• Opponent’s Information:
  • Full name and address of the business or individual against whom you are filing the complaint
  • Contact details of the business or individual
• Details of the Transaction:
  • Date of purchase or service availing
  • Amount paid
  • Description of the goods or services
• Nature of the Complaint:
  • Clearly state the specific issue, such as product defects, poor service quality, or unfair trade practices.
  • Provide specific details about the problem, including dates, times, and any relevant documentation.
• Relief Sought:
  • Specify the remedy you are seeking, such as a refund, replacement, repair, or compensation.

Time Limit for Filing a Complaint

Generally, a consumer complaint must be filed within two years from the date on which the cause of action arises. However, in certain circumstances, the consumer forum may allow for a delay if there is a valid reason.

Need Legal Assistance?

If you’re facing a consumer issue and require legal advice, consider reaching out to Legal Light Consulting. Their team of experienced lawyers specializes in consumer protection law and can help you:

• Understand your rights and remedies
• Draft legal notices and file complaints
• Represent you in consumer courts
• Seek appropriate compensation or other relief

Contact Legal Light Consulting today to protect your consumer rights