Consumer Rights Under the Consumer Protection Act in India

The Consumer Protection Act, A landmark legislation in India, guarantees six fundamental rights to consumers:

1. Right to Safety: Consumers have the right to be protected against the marketing of goods and services that are hazardous to life and property. This includes ensuring that products are safe to use and do not pose any risks to health or safety.
2. Right to Be Informed: Consumers have the right to be informed about the quality, quantity, potency, purity, standard, and price of goods or services.  This includes accurate labeling, advertising, and other forms of product information.
3. Right to Choose: Consumers have the right to choose from a variety of goods and services at competitive prices. This right promotes fair competition and prevents monopolies.
4. Right to Be Heard: Consumers have the right to be heard and have their interests considered in decision-making processes that affect them. This includes the right to participate in public hearings and consultations
5. Right to Seek Redressal: Consumers have the right to seek redressal for any loss or injury suffered due to defective goods or deficient services. This can be done by filing a complaint with the appropriate consumer forum.
6. Right to Consumer Education: Consumers have the right to be educated about their rights and responsibilities, as well as about the various products and services available to them.

7. By understanding and exercising these rights, consumers can protect themselves from exploitation and ensure fair treatment in the marketplace.

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   Contact Legal Light Consulting today to protect your consumer rights.