State Consumer Disputes Redressal Commissions: An Overview

Addresses of the State Consumer Disputes Redressal Commissions: An Overview

Under Section 24-B of the Consumer Protection Act, 1986, the National Consumer Disputes Redressal Commission (NCDRC) exercises administrative control over the State Consumer Disputes Redressal Commissions. This framework ensures that consumer disputes are resolved efficiently and within a well-defined system.

Each state in India has its own State Consumer Disputes Redressal Commission (SCDRC), which is responsible for addressing consumer complaints within the jurisdiction of the state. The SCDRCs handle complaints involving claims ranging from ₹20 lakhs to ₹1 crore, and they also serve as an appellate forum for cases appealed from the District Consumer Disputes Redressal Forum (DCDRF).

Role of the State Consumer Disputes Redressal Commission (SCDRC)

The SCDRC is empowered to:

  1. Hear and resolve consumer disputes related to defective goods or services.
  2. Provide compensation and other remedies to aggrieved consumers.
  3. Hear appeals against the decisions made by the District Consumer Disputes Redressal Forum (DCDRF).
  4. Supervise and ensure the implementation of the orders passed by the District Forum.

Addresses of the State Consumer Disputes Redressal Commissions

Here are the contact details of the State Consumer Disputes Redressal Commissions for various states in India. These commissions are the first point of contact for filing consumer complaints falling within their jurisdiction:

  1. Andhra Pradesh
    State Consumer Disputes Redressal Commission
    Consumer Protection Building, 1st Floor, A.P. Secretariat,
    Amaravati – 520012, Andhra Pradesh
  2. Bihar
    State Consumer Disputes Redressal Commission
    Old Secretariat Building, Patna, Bihar
  3. Delhi
    Delhi State Consumer Disputes Redressal Commission
    Lok Nayak Bhawan, Khan Market, New Delhi – 110003
    Phone: 011-24676675
  4. Gujarat
    State Consumer Disputes Redressal Commission
    Sector 10/A, Near Old Sachivalaya, Gandhinagar – 382010
  5. Karnataka
    State Consumer Disputes Redressal Commission
    City Civil Court Building, Bangalore, Karnataka
  6. Maharashtra
    State Consumer Disputes Redressal Commission
    Mantralaya, Mumbai – 400032
    Phone: 022-22027683
  7. Tamil Nadu
    State Consumer Disputes Redressal Commission
    Chennai – 600108, Tamil Nadu
  8. Uttar Pradesh
    State Consumer Disputes Redressal Commission
    2nd Floor, Vikas Bhawan, Lucknow – 226002, Uttar Pradesh
  9. West Bengal
    State Consumer Disputes Redressal Commission
    8th Floor, KOLKATA – 700027
    Phone: 033-22522759

Filing a Complaint with the SCDRC

To file a consumer complaint with the State Consumer Disputes Redressal Commission, the complainant needs to:

  • Ensure the claim amount is within the SCDRC’s jurisdiction (₹20 lakhs to ₹1 crore).
  • Submit a detailed complaint, including supporting documents such as receipts, bills, and any correspondence related to the dispute.
  • Pay the prescribed court fee as per the SCDRC’s rules.

Appeal to the National Commission

If the SCDRC’s decision is unsatisfactory, an appeal can be filed with the National Consumer Disputes Redressal Commission (NCDRC), which is located in New Delhi. For claims exceeding ₹1 crore, the NCDRC is the highest forum to address consumer grievances.

Conclusion

The State Consumer Disputes Redressal Commissions are crucial in ensuring that consumers have a dedicated platform to address grievances related to goods and services within their state. These commissions not only serve as the first level of dispute resolution but also play an essential role in enforcing consumer rights and ensuring justice. If you are facing issues with defective goods, services, or unfair practices, contacting your state’s SCDRC is an important step towards resolving your complaint.

Contact Legal Light Consulting for Filing Consumer Cases and Sending Legal Notices

If you are facing issues related to defective products, deficient services, or unfair trade practices, Legal Light Consulting is here to help. Our team of experienced legal professionals specializes in consumer protection law and can assist you with:

  1. Filing Consumer Cases: We help you file complaints with the appropriate Consumer Dispute Redressal Forums (District, State, or National Commissions) and ensure your case is presented effectively.
  2. Sending Legal Notices: If you are looking to resolve a consumer dispute outside of court, we can draft and send a legal notice to the concerned party, demanding resolution or compensation.

Whether you need to file a complaint or send a legal notice to a service provider or manufacturer, Legal Light Consulting provides expert legal support at every step.

For legal assistance and to protect your consumer rights, contact us today!

Contact Details:
Phone: +91 9999641341
Email: legallightconsulting@gmail.com
Website: www.legallightconsulting.com

Let us help you resolve your consumer disputes and seek the justice you deserve!

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